Child Protective Services is mandated to investigate all reports of alleged child abuse and maltreatment of children under the age of 18. Investigations must commence within 24 hours of receipt of a report from the New York State Central Register for Child Abuse and Maltreatment. Investigation of a Child Protective Services report is a fact finding process including interviews, observation and information gathering. Law Enforcement may assist in investigations as necessary or when a criminal act may have been committed
Services to children and families may include:
- Determination of the validity of the allegations
- Evaluation of other conditions of abuse or maltreatment not included in the report
- Determination of services necessary to ensure protection of the child and reduce the risk factors which may contribute to future harm
- Referral for appropriate community services
- Legal intervention if necessary
- Coordination of investigations of abuse
- Education of mandated reporters
Services are provided without regard to income
Fax: 607-832-6035
CPS hotline: 1-800-342-3720
