Sarah Knapp began employment with Delaware County as a Medical Auditor for the Public Health Nursing Service on March 25, 2002.

In the twelve years that Sarah has worked for Delaware County she has demonstrated a strong work ethic.  She is dependable, takes the initiative to learn new things and maintains a sense of humor as she navigates through the complexities of the changing world of heath care. 

Sarah enrolled in a six month part-time ICD-9 coding course in 2003 and successfully passed the national certification exam in 2004.  She is a member of the nationally recognized American Academy of Professional Coders.  Her expertise in this area assures that Public Health is billing appropriately and maximizes revenue.  Sarah is currently taking update courses to be ready for the ICD-10 coding process which starts in October of this year.  Sarah demonstrates adaptability in quickly learning the new billing roles in a variety of Public Health programs. 

Sarah worked in the Public Health Nursing Department’s Certified Home Health Agency (CHHA) until its sale in 2012.  Sarah was responsible for billing services provided by both the CHHA and Long Term Health Program (LTHHCP), scheduled the Home Health Aide visits and supervised support staff.  Sarah worked with HCR, the agency that purchased the CHHA and LTHHCP, to complete the crossover billing associated with the sale of the agency.  She maintained a professional demeanor throughout the difficult transition period of the CHHA closure. HCR staff sent a letter to the Public Health Director commending Sarah for her excellent work on claims during the transition. 

Sarah has exceptional people skills and is well-liked by clients, professionals and her co-workers.  She recognizes the importance of employee recognition in strengthening job satisfaction and employee retention and has been a cheerful, bubbly co-chair for the Employee Recognition Committee at Public Health.  Sarah is also a member of the Corporate Compliance Committee and assists with the Rabies Clinics and Immunization Clinics.

Sarah enjoys working for Public Health and being able to help the people in the County she has always lived in. 

Sarah has been married to her husband Ray for twenty-five years and has two children.  She and her family enjoy spending time at their seasonal camp near Cooperstown.

Thank you, Sarah, for a job well done.